0 Comment(s) 11/08/2008 +0100 GMT
by Ian Whiteling
More than half of meetings overrun, only one third record
appropriate minutes and two thirds are followed up with inappropriate
actions, due dates, assignments and evaluation, according to research
conducted by Proudfoot Consulting, one of the world's leading
operational improvement consultancies.
With such inefficiencies
costing blue chip organisations "millions a year" in lost productivity,
worryingly, the research highlight's that most managers understand the
basic ground rules of meetings, such as agreeing a purpose and
following up on actions, but only a handful put them into practice.
Proudfoot,
which works with a broad range of high-profile organisations such as
BHP Billiton, Air France and Müller, studied the effectiveness of 156
meetings for the research during the 109 Business Reviews it conducted
between 2007 and 2008, in 91 different companies worldwide.
With
its focus on making the management of work processes and people more
efficient, Proudfoot conducts business reviews before all of its major
client projects to understand the current state of their operations.
"Inefficiency
in meetings, a key area of business communication, can literally cost
organisations millions a year,” said Jean Thevelin, European president
at Proudfoot. “This research indicates that there is a veritable gulf
between best and actual practice – a finding that we expect will
correlate strongly with many people's personal experiences of meetings.
For quick results, companies need to make managers aware of when to
call a meeting, with whom and for what purpose. It sounds simple, yet
the majority of meetings we observe occur arbitrarily, and in turn,
leave people without a sense of purpose – a key reason behind a lack of
subsequent action and a drop in productivity."







































